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Terms, refunds, and privacy

The terms, in plain words

These terms cover everything Well Sortd sends you: the register, the free guides, and every remedy we prepare.

Sections 1 and 9 through 12 apply to everyone, including people who only join the register or open a free guide. Sections 2 through 8 apply once you buy a remedy.

By joining the register or buying a remedy, you confirm that you have read and accepted these terms and the privacy notice below.

1. Who we are

Well Sortd is operated by The Wealth & Wellness Collective LLC.

Contact: hello@wellsortd.co.


2. The purchase

You pay in full when you reserve your remedy.

Each remedy is prepared for a limited number each season. The number is stated on the page where you buy. Payment reserves your place, and the intake email is sent straight after.


3. The intake

The questions differ by remedy.

Answer the intake questions in one email reply or one voice memo.

We ask for your answers within 72 hours. If we have not heard from you, we send one reminder at 48 hours.

If seven days pass after purchase and we have received neither your answers nor a message from you, we may cancel the order and issue a full refund.

Some remedies ask about your household and your guests, including relationships that need care. Share only what helps us plan the day. We use it to prepare your remedy and nothing else, and we never write a guess about anyone into it.

Please do not send medical records, insurance records, legal documents, passwords, or account credentials.


4. Production and delivery

Your remedy is delivered within five business days of the date your intake answers are complete.

If we need a clarifying answer, the delivery clock begins when we receive that answer.

We may deliver sooner. Same-day and rush delivery are not promised.

Some remedies include one scheduled review after delivery, once plans settle. When a remedy includes one, the date is stated on the page where you buy.


5. Corrections and changes

Factual errors

Report factual errors within three calendar days of delivery. We will correct them without charge.

Date and logistics updates

Date and logistics updates are included through seven calendar days after your occasion.

Examples include:

  • a changed date or arrival time
  • a changed venue or address
  • a changed guest count
  • an updated travel, shipping, or delivery plan

New scope

A different occasion, household, or person is a new remedy and is priced separately.

A major change that requires the remedy to be rebuilt may also be treated as new scope. We will tell you before doing additional paid work.


6. Refunds

Before intake submission

You may request a full refund before submitting your intake answers.

After intake submission

Once you submit your intake, production begins and the purchase becomes nonrefundable, except where required by applicable law.

If Well Sortd cancels

If Well Sortd cancels your order, you receive a full refund.


7. The register and free guides

Joining the register is free. We ask for your name and email address, nothing else.

Free guides are yours to keep and to print, for your own household. Please do not resell them or publish them.

Register members are sometimes offered early access, a founders price, or a free extra. These are offered season by season and are not a standing entitlement.

You may leave the register at any time using the link at the bottom of any letter.

If you took part in an earlier beta or founding release, whatever we agreed with you at the time still stands.


8. Your remedy and private link

Your remedy is delivered through an unlisted link with a long, random address.

It is not a secure portal or password-protected account. Anyone who has the link may be able to view it.

Share the link only with people you trust.

Your remedy stays available through the date stated on the page where you bought it. A printable version is included for your records.

Your remedy is prepared for you and your household. It is yours to keep and to print. Please do not resell it or publish it.
9. Privacy

Information we collect

We may collect:

  • your name and email address
  • payment and order information
  • the intake answers you choose to provide
  • communications about the remedy
  • feedback you provide
  • which of our letters you open and which links you use

Payment-card information is processed by the payment provider and is not stored directly by Well Sortd.

How information is used

We use your information to:

  • process the purchase
  • communicate with you
  • create, review, deliver, and correct the remedy
  • send the letters and free guides you asked for, and any feedback request you agreed to
  • see which letters and links are useful, so we send less and better
  • maintain required transaction and consent records
  • improve our remedies and guides using de-identified or summarized learning

Joining the register is not a purchase and does not commit you to buying anything.

Technology and service providers

We use service providers to operate Well Sortd, including providers for email, payment processing, website and remedy hosting, file storage, and technology-assisted production.

Some of those services may use artificial intelligence or automation to help us organize information, research, draft, review, or prepare your remedy. These providers may process the information needed to perform those services.

We do not sell your intake information or use it for third-party advertising. We review the privacy and data-use settings of the services we use and will update this notice if our information-handling practices materially change.

The specific providers may change as our tools change. This notice describes the data practices that apply regardless of which provider we use.

Cookies and similar technologies

Our website and our letters use cookies and similar technologies. Today they do three things: keep the site working, remember your preferences, and help us see in general terms which pages and letters people find useful.

We do not currently run advertising, retargeting, or cross-site tracking, and we do not sell or share your information with advertisers.

If that ever changes, this notice changes with it. Where the law requires your consent for those cookies, we will ask before setting them, not afterwards.

You can block or delete cookies in your browser settings. Parts of the site may not work as well if you do.

Deletion requests

You may leave any list using the link at the bottom of any letter.

You may ask us to delete your intake email and working files.

Information already incorporated into the final remedy remains in that remedy unless you also ask us to remove the remedy page.

We may retain transaction, consent, tax, fraud-prevention, or other records where reasonably required for business or legal purposes.

To request deletion, email hello@wellsortd.co.

10. Technology-assisted production

Technology may assist with research, organization, drafting, and quality review.

Every remedy is reviewed and edited by Well Sortd before delivery.

Our remedies and free guides provide practical planning support, not legal, medical, insurance, tax, or financial advice.

Where a remedy or a guide touches food, drink, or timing, safe preparation and storage remain yours, along with the allergies and dietary needs of everyone at your table. Tell us what you know and we will build around it. The final check is yours.

If a remedy conflicts with direct communication from a school, venue, airline, or other official source, follow the official source.


11. Support

Support is provided by email at hello@wellsortd.co.

We aim to reply within two business days.

We do not provide phone, text, emergency, or same-day support.

12. Changes to these terms
We update this page as our remedies change. The version in force on the day you buy is the version that applies to your purchase. The date below shows when this page last changed.

Last updated August 2026.